Privacy Policy

Last Updated: June 10, 2026

Blackthorn & Co. LLC (“Blackthorn & Co.,” “we,” “us,” or “our”) is a Dallas, Texas-based agency that provides marketing, automation, advertising, AI, CRM, web design, and business growth services. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, book a call, join one of our communities or courses, communicate with us, become a client, or otherwise interact with Blackthorn & Co.

By using our website, submitting your information, or using our services, you agree to the practices described in this Privacy Policy.Blackthorn & Co. LLC (“Blackthorn & Co.,” “we,” “us,” or “our”) is a Dallas, Texas-based agency that provides marketing, automation, advertising, AI, CRM, web design, and business growth services. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, book a call, join one of our communities or courses, communicate with us, become a client, or otherwise interact with Blackthorn & Co.

By using our website, submitting your information, or using our services, you agree to the practices described in this Privacy Policy.

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‍1. Information We Collect

‍We may collect personal information that you voluntarily provide to us, including:

We may also collect certain information automatically when you visit our website or interact with our digital content, including:
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  • Name
  • Email Address
  • Phone Number
  • Business Name
  • Business address;
  • Job title or role;
  • Business Website
  • Social Media Links
  • Industry
  • Business type
  • Billing and payment-related information
  • Information submitted through contact forms, discovery forms, onboarding forms, surveys, quizzes, calendar booking, chat widgets, or application form
  • Appointment details;
  • Login or access information needed to provide services, when voluntarily provided by you
  • Content, brand assets, business goals, advertising preferences, offers, customer information, or other materials you provide for us to perform services
  • Information shared during call, text messages, email, meeting, consultations, support requests, or client communications
  • Messages, call recordings, voicemail content, SMS replies, email replies, and other communications;
  • Lead source, form submission details, page visits, advertising interactions, and campaign attribution data;
  • Consent records, including opt-in source, date, time, method, IP address, form URL, and language shown at the time of opt-in where applicable.

‍We may also collect certain information automatically when you visit our website or interact with our digital content, including:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Pages viewed
  • Links clicked
  • Time spend on pages
  • Referral source
  • General location data
  • Cookies, pixels, tags, analytics data, and similar tracking technologies
2. How We Use Your Information

We may use the information we collect to:
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  • Respond to your inquires, questions, requests
  • Schedule discovery calls, demos, strategy calls, onboarding calls, support calls, training calls, and other appointments
  • Provide agency services, including AI agents, automation systems, CRM setup, Meta ads, Google ads, web design, funnel building, lead generation systems, follow-up systems, reporting, consulting, and related business growth services
  • Build, manage, and improve client workflows, campaigns, forms, calendars, automations, websites, funnels, and communication systems
  • Send appointment confirmations, reminders, follow-ups, updates, and service-related messages
  • Send marketing messages, promotional content, educational resources, offers, newsletters, and business updates when you have opted in
  • Process payments, invoices, subscriptions, and service agreements
  • Provide customer support and troubleshoot technical issues
  • Manage client onboarding, account setup, fulfillment, reporting, and performance reviews
  • Operate and improve our website, communities, courses, systems, and client experience
  • Analyze website performance, ad performance, campaign results, and user engagement
  • Protect our business, website, clients, users, systems, and legal rights
  • Comply with applicable laws, regulations, contracts, and business obligations
3. SMS & Mobile Messaging

Blackthorn & Co may use SMS, phone calls, voicemail, email, and similar communication methods to contact clients, leads, prospective customers, business contacts, and individuals who have interacted with our website, forms, advertisements, booking pages, communications, or services, or where communication is otherwise permitted by applicable law.

SMS communications may include appointment scheduling, appointment reminders, discovery call follow-up, service updates, customer support, lead follow-up, business outreach, marketing communications, promotional offers, and other business-related messages.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us at support@blackthorn-co.com or (214) 643-8437.

We maintain opt-out records and may retain limited information as necessary to honor unsubscribe requests, comply with legal obligations, prevent unwanted communications, and maintain suppression lists.
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4. Mobile Information Non-Sharing Clause

We do not sell, rent, or share mobile phone numbers, SMS consent records, or SMS opt-in information with third parties for their own marketing or promotional purposes.

We may share limited information with service providers, software platforms, communication providers, CRM providers, payment processors, hosting providers, advertising platforms, analytics providers, and other vendors only as necessary to operate our business, provide our services, deliver communications, maintain compliance, prevent fraud, or support our systems.

Mobile information will not be shared with third parties for their own independent marketing purposes.

5. How We Share Information
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We may share personal information with trusted vendors, contractors, platforms, and service providers who help us operate our business, communicate with you, and deliver our services.

These may include providers that assist with:

  • CRM and automation systems
  • Website and funnel hosting
  • Email and SMS communication
  • Calendar scheduling
  • Payment processing
  • Advertising platforms
  • Analytics and reporting
  • Customer support
  • Form submissions and surveys
  • Project management
  • Course or community hosting
  • Technical fulfillment and service delivery

These service providers are only permitted to use information as needed to provide services to us or on our behalf.

We may also share information when necessary to:

  • Provide services requested by you
  • Fulfill a contract or service agreement
  • Process payments
  • Comply with applicable laws, regulations, court orders, or legal processes
  • Protect the rights, property, safety, or security of Blackthorn & Co., our clients, users, or others
  • Prevent fraud, abuse, unauthorized access, or security issues
  • Complete a business transfer, such as a merger, acquisition, restructuring, or sale of assets

We do not sell your personal information for monetary compensation.

‍6. Advertising, Analytics, Cookies, and Tracking Technologies

‍Our website and marketing systems may use cookies, pixels, tags, analytics tools, and similar technologies to understand how visitors interact with our website, improve our services, measure campaign performance, and support advertising efforts.

These technologies may be used to:

  • Remember user preferences
  • Measure website traffic and engagement
  • Understand which pages, offers, or forms are performing
  • Improve our website and marketing systems
  • Deliver or measure advertisements on platforms such as Meta, Google, or similar advertising networks
  • Retarget visitors who have interacted with our website or content
  • You can usually control or disable cookies through your browser settings. Some parts of our website may not work properly if cookies are disabled.

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‍7. Client Data and Customer Information

‍As part of providing services, clients may provide us with business data, customer information, lead information, advertising data, CRM records, website content, or other materials needed for us to perform the requested work.

We use client-provided information only as necessary to deliver services, manage projects, improve systems, troubleshoot issues, create campaigns, build automations, provide reporting, and fulfill our responsibilities to the client.

Clients are responsible for ensuring they have the proper rights, permissions, and consent to provide us with any customer, lead, or business information they submit to us for use in campaigns, automations, websites, AI systems, CRM systems, or other services.

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‍8. AI, Automation, and Communication Systems

‍Blackthorn & Co. may build or manage AI agents, chat widgets, voice AI systems, workflow automations, email campaigns, SMS campaigns, forms, surveys, calendars, funnels, and CRM systems for our business or for client projects.

Information submitted through these systems may be used to:.

We do not use mobile opt-in data or SMS consent information for unauthorized third-party marketing or promotional sharing

‍9. Courses, Communities, and Digital Products

‍If you join one of our communities, courses, trainings, memberships, or digital products, we may collect and use information related to your registration, account access, participation, progress, purchases, comments, support requests, and engagement.

We may use this information to:

‍10. Third-Party Websites and Platforms

‍Our website, forms, emails, messages, communities, courses, or client systems may link to third-party websites or platforms. These third-party websites and platforms have their own privacy policies and practices.

We are not responsible for the privacy practices, security, content, or terms of third-party websites or platforms. We encourage you to review their privacy policies before submitting personal information.

‍11. Data Security

‍We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of internet transmission, electronic storage, CRM system, messaging platform, or online service is completely secure. We cannot guarantee absolute security.

‍12. Data Retention

‍We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

When information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

‍13. Your Privacy Choices and Rights

‍Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

‍14. Email Marketing

‍If you subscribe to our email list, request information, download resources, book a call, or become a client, we may send you emails related to our services, resources, updates, offers, or business content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send transactional, service-related, or account-related messages when necessary.

‍15. Children’s Privacy

‍Our website, services, communities, courses, and digital products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

‍16. Texas Residents

‍Blackthorn & Co. is based in Dallas, Texas. Texas residents may have certain privacy rights under applicable Texas privacy laws, including the Texas Data Privacy and Security Act, where applicable.

If you are a Texas resident and would like to submit a privacy-related request, please contact us using the information listed below.

‍17. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website, services, communities, courses, forms, or communication channels after updates are posted means you accept the revised Privacy Policy.

‍18. Contact Us

‍If you have questions about this Privacy Policy, your personal information, or how we handle privacy requests, please contact us:

‍Blackthorn & Co. LLC
Dallas, Texas
Website: https://blackthorn-co.com
Email: Support@blackthorn-co.com
Phone: (214) 643-8437